CJ Guide

We guide you to become better designers every step of the way.

Customer Journey Guide. Built on over 10 years of real consulting experience.

Solve your team's biggest challenges

Maximize the impact of your design

Create unique lovable experience

Become better designer

Tailored for your needs

See how our tool empowers your daily workflow and decision making.

Dashboard

Get a complete overview of your customer experience and track trends.

Prioritization
RICE Scoring
Trends
All-in-One Place

Customer Personas

Personas bring customers to life, helping teams shape experiences that drive preference and loyalty.

Life Goals
Customer Needs
Barriers to Fix
Moments to Remember
Widgets

Customer Journeys

Design persona-led journeys built on customer needs for noticeable impact.

Journey Canvas
Ditch the Linear View
Connect All Elements
Needs as Building Blocks

Healthscore

CX Health Score exposes company performance gaps and barriers to delivering great CX.

Multi-Level Scoring
Severity Weighting
Barriers & Gains Based

Lifecycle View

Look across the entire lifecycle to understand key moments and bring structure to managing CX.

Library of Needs
Bird's-Eye View
Satisfaction Curve
Customer Journey Overview

Elevate your customer experience design